Terms of service

ZIRCON JEWELS — TERMS OF SERVICE

Last Updated: December 5, 2025

Welcome to Zircon Jewels. The terms “we”, “us”, “our”, “Zircon Jewels”, and “SAJ Trading” refer to SAJ Trading, operating the brand Zircon Jewels. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and any products, content, or services offered through them (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

1. ELIGIBILITY & ACCOUNT INFORMATION

By using our Services, you confirm that you are:

  • at least the age of majority in your state or country, and

  • providing accurate and complete information for purchases or account creation.

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. PRODUCTS & AVAILABILITY

We make every effort to display our products accurately. However:

  • Colors, textures, and finishes may vary due to device screens, lighting, and handmade processes

  • Minor variations are not considered defects

  • Product descriptions, pricing, and availability may change without notice

  • We may limit quantities or discontinue products at any time

We do not guarantee that products will meet your personal expectations.

3. ORDERS & ACCEPTANCE

When you place an order, you are making an offer to purchase.
Your order is accepted only when:

  1. Payment is successfully processed, and

  2. We send you an order confirmation.

We may cancel or refuse any order for reasons including:

  • incorrect pricing

  • inaccurate information provided by you

  • suspected fraud

  • product unavailability

If an order is cancelled, we will notify you using the contact information provided at checkout.

Your purchases are governed by our Refund & Cancellation Policy.

4. PRICING, PAYMENTS & BILLING

Prices may change at any time without notice.

Unless specified otherwise, prices do not include:

  • shipping fees

  • taxes

  • import duties

  • COD charges

By making a purchase, you represent that:

  • your payment information is true and authorized

  • charges incurred will be honored

  • you will promptly update information so we can complete transactions

We are not responsible for delays or failures caused by payment gateways or banks.

5. SHIPPING & DELIVERY

Shipping times shown on our website or during checkout are estimations only and not guaranteed.

Once an order is handed over to the courier:

  • risk of loss passes to you

  • delays caused by couriers, weather, customs, or unforeseen events are not our responsibility

You are responsible for providing accurate delivery information. Re-shipping fees may apply for failed deliveries due to incorrect address or non-responsiveness.

6. INTELLECTUAL PROPERTY

All content on the Services—including product images, graphics, designs, text, logos, and videos—is the property of SAJ Trading, Zircon Jewels, or our licensors.

You may not:

  • copy

  • reproduce

  • distribute

  • modify

  • republish

  • create derivative works

  • use our trademarks

without our prior written consent.

Unauthorized use may violate intellectual property laws.

7. THIRD-PARTY SERVICES

Our Services may include tools, apps, or integrations provided by third parties.

We are not responsible for:

  • the accuracy or content of third-party services

  • any damage or loss arising from your use of third-party tools

  • external websites linked from our Services

Your use of third-party services is governed by their own terms.

8. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products.

All purchases are made with SAJ Trading (Zircon Jewels), not Shopify.
By using our Services, you agree that Shopify is not responsible for:

  • order fulfillment

  • product quality

  • refunds, cancellations, or disputes

You expressly release Shopify from any claims arising from your transactions with us.

9. PRIVACY

Your use of the Services is also governed by our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information as described in its own Privacy Policy.

10. USER FEEDBACK & REVIEWS

If you submit reviews, ideas, suggestions, or other content (“Feedback”), you grant us a perpetual, royalty-free, worldwide license to use, publish, modify, or distribute such content for any purpose.

You agree that:

  • you own or control the rights to your Feedback

  • your Feedback does not violate any rights or contain unlawful or harmful content

  • we may remove any content at our discretion

We assume no responsibility for user-generated content.

11. PROHIBITED ACTIVITIES

You may not use our Services for unlawful or harmful purposes, including but not limited to:

  • violating applicable laws

  • infringing intellectual property

  • spreading malware

  • fraud or impersonation

  • scraping, crawling, or automated extraction

  • interfering with security features

Violation may result in termination of your access.

12. ERRORS & INACCURACIES

Occasionally, our website may contain:

  • typographical errors

  • inaccuracies

  • omissions (pricing, availability, descriptions)

We reserve the right to correct these at any time and cancel or modify orders accordingly.

13. DISCLAIMER OF WARRANTIES

Except where prohibited by law:

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee:

  • uninterrupted or error-free Services

  • accuracy of information

  • that products will meet your expectations

Some jurisdictions may not allow certain disclaimers; in such cases, only lawful disclaimers apply.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

SAJ Trading, Zircon Jewels, our owners, partners, employees, contractors, and affiliates shall not be liable for any:

  • indirect, incidental, special, or consequential damages

  • loss of profits, revenue, data, or goodwill
    arising from your use of the Services or products.

In all circumstances, our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

15. INDEMNIFICATION

You agree to indemnify and hold harmless SAJ Trading, Zircon Jewels, Shopify, and their respective affiliates from any claims, damages, losses, or expenses arising from:

  • your violation of these Terms

  • your misuse of the Services

  • your infringement of third-party rights

16. TERMINATION

We may suspend or terminate your access to the Services at any time for violation of these Terms or other harmful activity.

Sections relating to Intellectual Property, Liability, Indemnification, and Privacy survive termination.

17. GOVERNING LAW

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Malappuram, Kerala, where SAJ Trading is headquartered.

18. CHANGES TO TERMS

We may update or modify these Terms at any time.
Continued use of the Services constitutes acceptance of updated Terms.

19. CONTACT INFORMATION

For questions or concerns regarding these Terms:

Business Name: SAJ Trading (Zircon Jewels)
Email: support@zirconjewels.com
Address: DOOR No. 14/238-A20, A21, C H Bhindhu Arcade, Pulinchode, Malappuram, Kerala 676102, India